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Introduction

The following information is the description of the Configuration Management units and their possibilities. Units are the Configuration Items (CI) in the company’s infrastructure, and they are registered in the CapaInstaller Management Database (CMDB).
 
Out of the box, they have been divided into different areas. Each unit can be linked to another unit, like a user having a computer that is both connected to a printer and another device like a scanner, mobile phone, or camera. Having relations makes change management easier and ensure all related CI´s can be identified, according to best practice. This will minimize the impact on the business when the change is released due to the possibility of testing all parts involved.
 
These are the following unit folders:

  • Computers and Devices
  • Users
  • Printers
  • Other Assets


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Description

Computers in Configuration Management

Manage individual computers in the daily operation tasks.

Mobile DevicesManage individual mobile devices like smartphones and tablets in the organization.

Users

User management of the users in your company.

Printer management

Printer management, assign, import, delete, and use.

Other devices

Other devices like projectors, cameras etc. These devices are defined and created in Asset Management:

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