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During initial setup of a new iOS / iPad an error is displayed stating that the profile must be installed interactive.




On a DEP'ed iOS device, after during activation process,

the error:

Installation of profile failed. "com.capasystems.profile must

be installedinteractively" appears.


When you reboot the device, the same error appears againĀ 

and the device is stuck in a loop.


Image Modified



Cause

This error comes on iOS 13.x and iPad OS 13.x when a system update is ongoing. For some reason the profile cannot be installed when system is about to be updated.

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