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Use this information if the PerformanceGuard agent on a computer won't connect to the PerformanceGuard system even though the computer is otherwise online.
You can only do this if you're a PerformanceGuard administrator.
When that's the case, the computer never appears when you search for it in the PerformanceGuard web interface (ANALYZE > Computers > Computer Search). Alternatively, it does appear, but with a yellow or red status.
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