Page Comparison

Renamed automatic networks groups reappear with original name

Symptoms: When an automatically generated network group is renamed under Administration / Agent / Groups and a new agent is added to the same network, the original Automatic Network Group name shows up in the list next to the renamed one.  

Temporary hotfix available. The bug will be fixed in a new build as soon as possible.

Hotfix:

• Download and unzip the hotfix .jar file <link>
• Stop the ??? service in Windows Service Manager
• Rename the ???.jar file in the ??? directory
• Copy the downloaded .jar file (overwrite) into the ??? directory on all Frontend Servers.
• Start the ??? service again in Windows Service Manager

Frontend Server stops communicating

Symptoms: The Performance Guard Frontend Server Service first stops communicating with the with the Performance Guard Backend Server, which will increase the memory usage on the Frontend Server. After a while the Frontend Server stops receiving data from Agents and the Agents go offline indicated by a grayed Agent icon in the tray.

Running this script file is a temporary workaround.  The bug will be fixed in a new build as soon as possible.

Hotfix:

• Download and unzip the hotfix file <link>
• Logged in as administrator on a all Frontend ServerServers, run the hotfix batch file with administrative rights (Run as Administrator)