Page Comparison

Automatic networks groups that have been renamed reappear with original name

Symptoms: When an automatically generated network group is renamed under Administration > Agent > Groups, and a new agent is added to the same network, the original automatic network group name shows up in the list next to the renamed one.  

Temporary hotfix available. The bug will be fixed in a new build as soon as possible.

Hotfix (apply on all Frontend servers):

1. Download and unzip the

1. backend.jar file

2. Stop

1. the "Performance Guard Backend Server" service in Windows Service Manager.
2. Rename the

1. backend.jar file in the

1. <PGUARD_INSTALLATION>\notification directory
2. Copy the downloaded .jar file (overwrite) into

1. the  directory
2. Start the ??? service again in Windows Service Manager

Frontend server Server stops communicating

Symptoms: The Performance Guard Frontend Server service first stops communicating with the Performance Guard Backend Server, which will increase the memory usage on the Frontend Server. After a while the Frontend Server stops receiving data from Agents, and the Agents go offline indicated by a gray Agent icon in the notification area (also known as system tray).

Running this script file is a temporary workaround. The bug will be fixed in a new build as soon as possible.

Hotfix (apply on all Frontend servers):

• Download and unzip the hotfix file <link>
• Logged in as administrator, run the hotfix batch file with administrative rights (Run as Administrator)