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Expand
titleSpecific commands for devices running iOS


  • Lost Mode

    StepConfiguration
    1

    First, right-click your device, expand “Send Command”, and click “Device is lost”

    2

    Type a message, and phone number, and click “OK”.

    3

    On the device, it will look like this:

    4

    When you have found your device, right-click your device, click “Send Command” and click “Device found again”

    5

    On the device, it will look like this:




  • Update operating system for iOS 

Info
titleInfo

You must have your phone for charging or have a minimum of 50% or more power on the phone and have the phone connected to wifi

Check Apple Documentation | iOS Update for further information.


StepConfiguration
1

First, make sure that "Update Is Available" is set to "True"

2

Right-click your apple device, click send command, and then click "Update Operating System"

3

Click on "Download and install update". (Note that the device will restart)

4

Check the update has started under inventory in your device 

5

Make sure that the update status now is set to "installing" 

Info

Be aware that the "Installing" status will not update until a user is logging on to the iOS device

6

Make sure you have the software update installed.


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