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  1. The quality of Citrix sessions in terms of:
    1. Latency in milliseconds, that is the time it takes for packets to travel from the client to the Citrix server and back
    2. Total number of bytes sent from the Citrix server
    3. Total number of bytes received by the Citrix server
    4. Maximum number of bytes sent from the Citrix server per second
    5. Maximum number of bytes received by the Citrix server per second
  2. Citrix session startup time: The time in milliseconds between the user connecting to the Citrix and the user being logged in to the Citrix session.
  3. Processes that run on the Citrix server.

View Citrix Performance Information
If you measure Citrix performance, there's plenty of information available depending on your needs:

  1. Citrix server performance top list
  2. IP traffic on a Citrix server
  3. Processes that run on a Citrix server (see also Computer Process Table)
  4. Usage counters (CPU, memory, ...) for a Citrix server
  5. Compare all Citrix servers
  6. Citrix session activity
  7. Citrix session activity on subnets
  8. Citrix session quality
  9. Compare Citrix session quality trends
  10. Citrix session traffic, latency and startup times
  11. Compare Citrix session quality against latency, application data, etc.
  12. Users who've had Citrix sessions with a period of time

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  1. Select required Citrix server.
  2. Select the required Interval (that is the period of time that you want to cover). If the predefined intervals don't suit you, select Custom to specify your own interval.
  3. Select the type of data that you want to base the list on:
    1. Login Time (ms): The longest session login time, measured in milliseconds. The login time is calculated as the time span from the ICA Client makes the initial connect to the Citrix server and until the ICA Client is logged in and ready to run applications on the Citrix server.
    2. Duration (m): The longest sessions, measured in minutes.
    3. Average Latency (ms): The longest latency, measured in milliseconds. The values used for the list cover the average latency for the entire session. Latency is the delay on the network from a request leaves the server until the request is received on the client. Latency is a combination of the quality of the network and the physical distance between the Citrix server and the ICA Client.
    4. Total Sent Bytes: The total amount of traffic (measured in bytes) sent from the Citrix server to the ICA Client.
    5. Total Received Bytes: The total amount of traffic (measured in bytes) sent from the ICA Client to the Citrix server.
  4. Select how many lines you want in the list, for example a top 10 list.
  5. Click the Lookup button.

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  1. Select required Citrix server.
  2. Select the required Interval (that is the period of time that you want to cover). If the predefined intervals don't suit you, select Custom to specify your own interval.
  3. Click the Update button.

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  1. Make sure that you have clicked Image Removed next to the text Citrix processes.
  2. Select required Citrix server.
  3. Select the required Interval (that is the period of time that you want to cover). If the predefined intervals don't suit you, select Custom to specify your own interval.
  4. Click the Update button.

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  1. Select required type of usage, for example CPU usage or sent bytes.
  2. Select required Citrix server.
  3. Select the required Interval (that is the period of time that you want to cover). If the predefined intervals don't suit you, select Custom to specify your own interval.

Usage data is deleted on a regular basis, by default after one week.

  1. The samples in the graph will by default be Automatic. If you don't want this you can select Connect All Image Removed or set them to Disconnect All Image Removed .

Image Removed Connected samples
Image Removed Disconnected samples

  1. Click the Update button.

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  1. Select required Citrix server.
  2. In the Primary Type menu, select the data set that you want to cover in the graph.
    1. CPU Usage, 90th Percentile: Calculates the CPU usage in the busiest 10% of the time.

Example: If you are looking at a period of 24 hours, the CPU usage is at least this value in 2.4 hours of the period.

    1. Free Memory, 10th Percentile: Calculates the amount of free memory in the busiest 10% of the time.

Example: If you are looking at a period of 24 hours, the available memory is at most this value in 2.4 hours of the period.

    1. Max. Active Sessions: The maximum number of active Citrix sessions.
    2. Avg. Active Sessions: The average number if active Citrix sessions.
    3. Avg. Session Startup Time: The average Citrix session startup time. The session startup time includes time for authorizing user and creating the Citrix session, but excludes subsequent startup of applications.
  1. The histogram will include a top-x list of servers. For example, if you selected CPU Usage in the previous step, the histogram will include a list of the servers that used the most CPU. In the Top X field, select how many servers you want such a list to cover, for example a top 10 list.
  2. Select the required Interval (that is the period of time that you want to cover). If the predefined intervals don't suit you, select Custom to specify your own interval.
  3. Click the Update button.

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  1. Select required Citrix server.
  2. Select the required Interval (that is the period of time that you want to cover). If the predefined intervals don't suit you, select Custom to specify your own interval.
  3. Select how you want the list to be sorted, for example descending by time stamp.
  4. Click the Update button.

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  1. Select required Citrix server.
  2. Select required subnet.
  3. In the Primary Type menu, select the data set that you want to cover in the graph.
    1. Latency: The average Citrix latency, measured in milliseconds.
    2. Max. Active Sessions: The maximum number of active Citrix sessions.
    3. Avg. Active Sessions: The average number of active Citrix sessions.
  4. The histogram will include a top-x list of subnets. For example, if you selected Latency in the previous step, the histogram will include a list of the subnets that experienced the most latency. In the Top X field, select how many subnets you want such a list to cover, for example a top 10 list.
  5. Select the required Interval (that is the period of time that you want to cover). If the predefined intervals don't suit you, select Custom to specify your own interval.
  6. Click the Update button.

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  1. On the Citrix Top X list (ANALYZE > Citrix > Top X List), perform a search and then click one of the Citrix session graph links in the right side of the top-x list to view Quality of Service graphs for the selected session.
  2. The graph will by default show latency information. You can change this on the neighboring Setup tab, where you can select between latency, sent bytes or received bytes. Remember to click the Update button after making any changes.

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  1. Select required Citrix server. Then select required Citrix domain and required ICA Clients (either all clients or clients at a particular location or network).
  2. Then select the data sets that you want to cover in the graph. You can specify a Primary Type data set as well as an optional Secondary Type data set. With two data sets, you are able to compare different data, for example latency and total sent bytes.
  3. Select the required Interval (that is the period of time that you want to cover). If the predefined intervals don't suit you, select Custom to specify your own interval.
  4. The samples in the graph will by default be Automatic. If you don't want this you can select Connect All Image Removed or set them to Disconnect All Image Removed .

Image Removed Connected samples
Image Removed Disconnected samples

  1. Select required trend period.

Example: If you select Day, the graph will display one data point per day.

  1. Click the Update button.

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  1. Select required Citrix server. Then select required Citrix domain and required ICA Clients (either all clients or clients at a particular location or network).
  2. Then select the data sets that you want to cover in the graph. You can specify a Primary Type data set as well as an optional Secondary Type data set. With two data sets, you are able to compare different data, for example latency and response time. Primary and secondary data set types are described in more detail in the following.
  3. Select the required Interval (that is the period of time that you want to cover). If the predefined intervals don't suit you, select Custom to specify your own interval.
  4. The samples in the graph will by default be Automatic. If you don't want this you can select Connect All Image Removed or set them to Disconnect All Image Removed .

Image Removed Connected samples
Image Removed Disconnected samples

  1. Click the Update button.

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  1. Select required Citrix server. Then select required Citrix domain and required ICA Clients (either all clients or clients at a particular location or network).
  2. In the Primary Type menu, select the data set that you want to cover in the graph.
    1. ICA traffic (B/s): The sum of outgoing and incoming traffic for this session, measured in bytes per second
    2. Latency (ms): The average latency for the session, measured in milliseconds.
    3. Session startup time (ms): The time it took to start the session, measured in milliseconds.
  3. The histogram will include a top-x list of users. For example, if you selected Latency in the previous step, the histogram will include a list of the users that experienced the most latency. In the Top X field, select how many users you want such a list to cover, for example a top 10 list.
  4. Select the required Interval (that is the period of time that you want to cover). If the predefined intervals don't suit you, select Custom to specify your own interval.
  5. Click the Update button.

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  1. Citrix Server.
  2. User name (or a part of it).
  3. Domain (or a part of it).
  4. Interval. If the predefined intervals don't suit you, select Custom to specify your own interval.
  5. ICA Client IP address.

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