Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

Release date: 2020, September 26st28th


Info

This release includes bug fixes only

Miscellaneous improvements

Optimized Indexesperformance 

After applying the upgrade, you should apply the following steps at an appropriate time, to avoid overloading the system.

PerformanceGuard Server Manager 2. Stop the Backend service 3. Go to "[PG_INSTALL_FOLDER]\sqlscripts\Backend" and copy the content of the file "PATCH-810-90.sql" 4. Open SQL Management Studio 5. Login as pguard user on the backend database 6. Open a new Query window on pguard database 7. Paste the content copied from above into the window. 8. Run the statement
Warning
titleAttention: Running the following SQL script will take long time to finish depending on the data in the table. 1.
  1. Open
  1. Open PerformanceGuard Server Manager
  2. Stop the Backend service
  3. Go PerformanceGuard Server Manager
  4. Stop the Backend Service
  5. Go to "[PG_INSTALL_FOLDER]\sqlscripts\BackendHotfix"  and copy the content of the  the content of the file "PATCHBackend-Hotfix-810-90.sql"91" ( ! NOT Released YET)
  6. Open  Microsoft  SQL Management Studio Server Management Studio
  7. Login as pguard user on the backend Login as pguard user othe backend database
  8. Open a new Query window   a new Query Window on pguard  pguard database
  9. Paste the content copied from above into the windowfrom above (step 3) into the window.
  10. Run the  statement ( Wait for it to return)
  11. Start the Backend Service again

Bugs fixed in this version

https://rattlesnake.capasystems.com/secure/ReleaseNote.jspa?projectId=10000&

version

=16473

  • PG-17879 - Bug in hotspot searches
  • PG-17880 - Bug in Application Online Events
  • PG-17890 - Deadlocks in frontend database with agent DNS resolver enabled

Browser Support

...

The PerformanceGuard documentation is continuously updated and is available online here

Discontinuation

PerformanceGuard is no longer officially support in Internet Explorer. This does not mean that you cannot use IE but issues related to this browser alone will not be fixed

...

PerformanceGuard can be downloaded from  here

Known Issues

Visit the online known issues list to  to receive the latest info.


The PerformanceGuard Incident Management Connector for ServiceNow can be downloaded here

...