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Agent Windows Interface

Agent Windows Interface

Owned by Martin M.
Last updated: Dec 03, 2019

Alongside the agent another executable, GuardAgentTray.exe is installed. This executable provides a small graphical interface for the PerformanceGuard agent.

Enabling the PerformanceGuard Agent GUI

Access to the interface is controlled in the agent configuration groups. To grant access to the agent GUI you should make sure that at least the Enable Task Bar Icon option is selected.

PerformanceGuard System Tray Icon

If Enable Task Bar Icon is selected (which by default it isn't), PerformanceGuard will show the PerformanceGuard agent icon in the notification area (also known as the system tray) of each agent computer that uses the agent configuration in question. The notification area is usually located in the lower right part of the screen. If you right-clickthe icon you get a menu. The available commands in the menu are determined by the agent configuration.


The PerformanceGuard agent may display different versions of the icon in the system tray:

Icon

Description

 
(or  
in newer agent versions)

Normal mode

 
(or  
in newer agent versions)

Unable to connect to PerformanceGuard

 
(or  
in newer agent versions)

Unable to attach to network interface card

I have installed the agent, why can't I see the icon?  The most likely reason is that the PerformanceGuard administrator has configured the solution to never display the icon. Ask your PerformanceGuard administrator if you're in doubt. Even if the PerformanceGuard administrator has configured the solution to show the icon, the icon isn't displayed until the agent has been in contact with PerformanceGuard for the first time. Therefore, if you install agents before you install the server, the icon isn't displayed until you get the server up and running.

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