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How to - CapaOne MDM - DEP enrollment

How to - CapaOne MDM - DEP enrollment

This article explains how to enroll DEP (Device Enrollment Program) devices into CapaOne. Before proceeding, ensure the device is already enrolled in Apple Business Manager.

 

Prerequisite: The device must be enrolled in Apple Business Manager.

Instructions

Follow these step-by-step instructions:

  1. Log into Apple Business Manager

 

  1. Assign device to CapaOne MDM

    • Locate your device in the list and click the 3 dots in the top right corner.

      1.jpg
    • Select Edit MDM Server and assign the device to CapaOne.

      2.jpg

       

  2. Verify device update

    • Go to the CapaOne platform and navigate to the Apple endpoint page.

      4.jpg
    • Select the DEP tab and click on Synchronize in the bottom right corner.

      5.jpg
    • If a new device is added, click Refresh.

 

  1. Link enrollment

    • Click the 3 dots next to the device's serial number and select Link enrollment.

      image-20241010-110148.png
    • Choose the appropriate enrollment configuration for the device.

      image-20241010-110245.png
    • The profile status should now be "Assigned" to the device.

      image-20241010-110417.png

       

  2. Setup device

    • Start the device and select your language and region.

      image-20241010-112506.png
    • On the layout screen, click Continue.

      image-20241010-114848.png
    • Choose Setup without another device.

      image-20241010-112556.png
    • Connect the device to a WiFi network.

      image-20241010-112727.png

       

  3. Register the device

    • The device will download the DEP configuration.

      image-20241010-115022.png
    • Click on Register this iPad/iPhone.

      image-20241010-115122.png

       

  4. Authenticate if required

    • If Microsoft authentication is set up in your enrollment config, validate with a user synced from Azure.

    • If Microsoft authentication isn’t enabled, the device should appear in the endpoint list with the Supervised tag.

 

Important: Make sure the device is updated correctly before linking it to the enrollment configuration in CapaOne

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