Introduction
In order to communicate with Apple devices, CapaInstaller relies on the Apple Push Notification service (APNs). The APNs requires that each service identifies itself by using a certificate issued by Apple, ensuring that only authorized services can contact Apple devices.
Before an APNs certificate can be issued using the Apple Push Certificate Portal, a certificate request must be generated and signed by an authorized MDM vendor, in this case, CapaSystems A/S.
To upload the certificate request to Apple, an Apple ID is required. It is strongly recommended that a unique Apple ID is created for this purpose, DO NOT use your personal Apple ID for this.
Apple Push Notification Service Update
Apple has announced a new protocol must be used for Apple Push Notification service as of March 29th 2021 as well as new root certificate must be incorporated in the MDM solution.
In CapaInstaller 6.1 both have been implemented. To make installations simpler and easier to maintain, Apple Push Certificate in CapaInstaller 6.1 is uploaded to CapaInstaller' s Cloud service - certificate is no longer installed on MDM server(s).
Certificate is uploaded to CapaInstaller MDM Portal.
Upgrading from CapaInstaller 6.0 to CapaInstaller 6.1
When you upgrade to CapaInstaller 6.1, you must upload the Apple Push Notification Certificate to https://mdm.capaone.com. Check you have access to https://mdm.capaone.com/certificates. Use the same credentials as to https://portal.capaone.com. If you do no have access contact your CapaInstaller Account Manager.
To generate new APN Certificate follow the Apple Push Certificate Request from CapaInstaller Console. Uploading the certificate is done automatically. Se guide below.
Request and generate or update an Apple Push Certificate
| Step | Action |
|---|---|
| 1 | In the "System Administration" module, select menu item "Actions", then select "Apple Push Certificate request.."
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| 2 | Wizard starts, press the "Next" button to proceed
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| 3 | If the "Verify OpenSSL" isn't status Passed go to Install OpenSSL If the "Verify access to Capainstaller certificate request signing service" isn't status passed you must: First, try to open a browser on the machine from which you run this wizard. Open the following URL: http://certservice.capainstaller.com:7000/status Ensure that port 7000 is opened from the CapaInstaller server out to the internet. The certificate request signing service is placed on a Capainstaller server at port 7000.
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| 4 | Select an output folder. Press the "Start" button, and click "Next" when the certificate request is finished
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| 5 | Now you have created the certificate request which has been signed by CapaSystems and stored in the previously selected output folder |
| 6 | Press the "Open Apple Push Certificates Portal"
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| 7 | Login with your Apple Push Certificates Portal account
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| 8 | Press the "Renew" tab
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| 9 | If this disclaimer appears then just accept it |
| 10 | Press "Choose File" and select the file named: plist_encoded, it is stored in the output directory, and click "upload"
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| 11 | Now you should get the real certificate as shown in the picture. First, you should open your calendar and insert an alert that will expire a month before the certificate's expiring date. This will help you recall when to get a new certificate.
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| 12738px | You should now press the "Create Certificate File" button in the CapaInstaller certificate Wizard in order to continue certificate issuing process.
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| 13 | In the "Apple certificate File" select the certificate downloaded from the Apple push Cert page. (Named: MDM_something.pem) When that is done, press the start tab and then click next
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| 14 | Now you have the Apple Push Certificate in your output folder (File extension is pfx)
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| 15 | Now you need to open MMC
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| 16 | Logon to https://mdm.capaone.com and check the certificate is uploaded and valid
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