8.1 Patch 1 (Server Only)

PerformanceGuardĀ®Ā 8.1 Patch 1 Release Notes

Release date: 2020, September 28th


This release includes bug fixes only

Miscellaneous improvements

Optimized performanceĀ 

After applying the upgrade, you should apply the following steps at an appropriate time, to avoid overloading the system.

Attention: Running the following SQL script will take long time to finish depending on the data in the table.

  1. Open PerformanceGuardĀ Server Manager
  2. Stop theĀ Backend Service
  3. GoĀ toĀ "[PG_INSTALL_FOLDER]\sqlscripts\Hotfix" and copy theĀ contentĀ ofĀ theĀ file "Backend-Hotfix-810-91" (Ā ! NOT Released YET)
  4. OpenĀ MicrosoftĀ  SQL Server ManagementĀ Studio
  5. LoginĀ as pguardĀ user onĀ theĀ backendĀ database
  6. Open Ā aĀ newĀ Query WindowĀ on pguardĀ database
  7. PasteĀ theĀ contentĀ copiedĀ fromĀ above (step 3)Ā intoĀ theĀ window.
  8. RunĀ theĀ  statement ( Wait for it to return)
  9. Start the Backend Service again

Bugs fixed in this version

  • PG-17879Ā - Bug in hotspot searches
  • PG-17880Ā - Bug in Application Online Events
  • PG-17890Ā - Deadlocks in frontend database with agent DNS resolver enabled

Browser Support

This version is supported in both Microsoft Edge as well as Google Chrome.

DocumentationĀ 

The PerformanceGuard documentation is continuously updated and is available online here

Discontinuation

PerformanceGuard is no longer officially support in Internet Explorer. This does not mean that you cannot use IE but issues related to this browser alone will not be fixed

Download

PerformanceGuard can be downloaded fromĀ  here

Known Issues

Visit the onlineĀ known issues listĀ to receive the latest info.


The PerformanceGuard Incident Management Connector for ServiceNow can be downloaded here

https://store.servicenow.com/sn_appstore_store.do#!/store/application/0b5fe309db321300ed41f8fdbf961907/1.0.13?referer=sn_appstore_store.do%23!%2Fstore%2Fsearch%3Fq%3Dperformanceguard