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Widget Connector
overlayyoutube
_templatecom/atlassian/confluence/extra/widgetconnector/templates/youtube.vm
width750px
urlhttps://www.youtube.com/watch?v=NxsAIBla0TQ&t=2s
height500px

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Manual Upgrade

Note
  • Management Portal must be upgraded after CapaInstaller has been updated.

    • Uninstall the old version and install the new version. (Setup is located in “CMP share” \Resources\Management Portal).

  • SelfServicePortal must be upgraded after CapaInstaller has been updated.

    • Uninstall the old version and install the new version. (Setup is located in “CMP share” \Resources\Self Service Portal).

Known Issues

Warning
  • In some cases, the CapaInstaller Installation Wizard fails when it updates the database - please contact support if you see this problem.

  • In some cases, the MDM service fails to start after the update. Checking cimdm.log shows an error: " MDM Service failed to obtain a correct CapaOne configuration from the backend service."

    • To fix this, go to System Administration → Software Accounts → CapaOne

    • Right-click on CapaOne and select Properties

    • Copy the token,  then delete the token and click OK

    • Right-click again on CapaOne, then select Properties and paste the token. Click OK.

    • Check that MDM service starts

  • In some cases, the OS Deployment Service stopped working with PXE boot after update - the solution was to reboot the server

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