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CapaInstaller has direct integration with WSUS Server. This troubleshooting article will take you through different solutions to problems that have been seen in the real world.

\uD83C\uDF31 Solution 1 -

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If you encounter an error when trying to approve updates in the console, follow these steps to resolve the issue:

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Get the WSUS Service to resync

This Solution will trigger a Resync of the PM Service

  1. Go to System Administration.

  2. Navigate to Patch Management.

  3. Open the settings for the Patch Management service and make a note of the URL in the WSUS tab.

  4. Right-click on the Patch Management service and select Remove.

  5. Choose Unregister only.

  6. Right-click on the Patch Management service again.

  7. Create a new PM service and enter the same URL you noted from the old service.

  8. Deploy the new PM service.

This will trigger a complete resynchronization of all data between the CapaInstaller PM service and WSUS, which is expected to resolve the issue..



\uD83C\uDF31 Solution 2 - Move The Wsus Service

This Solution will move the Patch Management service from one Location to another

Before You Begin open following ports to in the firewall

WSUS 8530/TCP
SMB 135/TCP*
SMB 445/TCP*

8484,8585.8686
The Ports marked whit (*) are only during setup

You also have to open ports from WSUS server to the Capa Database
1433/TCP
1434/TCP

  1. Go to System Administration.

  2. Navigate to Patch Management.

  3. Right-click on the Patch Management service and select Remove.

  4. Choose Unregister only.

  5. Right-click on the Patch Management service again.

  6. Choose Create a new Patch Management.

  7. Write the Wsus server url under internal if using HTTP and under Public If using HTTPS Example(Http://servernamehere.domain.local:8530). 8530 is standard port for Http. And 8531 for HTTPS.

  8. Also check the box : This Server Replaces another Patch Management Service.

  9. Deploy the new PM service.

This will deploy a new Service to the Server specefied in the url

OBS
When The service is deployed a sync will start too sync all the Existing content to the new PM Service this can take op to 24 hours



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