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Problem

Android 10 devices cannot be enrolled as device admin. This means that Samsung devices cannot be enrolled as "Legacy - Device Admin" from Samsung KNOX portal.

If you try to enroll a Samsung Android 10 device, the enrollment will halt when you try to activate KNOX License.

Cause

Google has deprecated Device Admin in Android 10 due to security issues.

Source: https://www.android.com/android-10/

Scroll down to Enterprise section

Solution

In order to enroll a Samsung device, you will have to enroll as Device Owner instead.

Create an new MDM profile in Samsung KNOX portal: Samsung KNOX Mobile Enrollment (KME)

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