To manage who's able to use the PerformanceGuard web interface, open the PerformanceGuard web interface and select ADMINISTRATION > Setup > Users and roles.

This topic only has to do with who is able to access the PerformanceGuard web interface. The majority of users in your organization (those who simply have PerformanceGuard agents installed on their computers) are not covered by this. You don't need to configure such users, because PerformanceGuard will be completely transparent to them.

User Roles and Access Rights

PerformanceGuard offers the following roles that determine what users are able to do in the PerformanceGuard web interface:

1. Admin: Has access to all sections of the PerformanceGuard web interface and may change settings. If a user has the Admin role, the user automatically also has the Detail role.
2. Detail: Has read access to information related to individual computers or users. You typically give this role to Service Desk personnel.
3. User (that is a user who doesn't have any of the Admin or Detail roles): Has read access to aggregated information about groups of computers only.

Which Widgets Are the Roles Able to Use?

Because of the roles' different access rights, users with certain roles are not able to use certain widgets on the PerformanceGuard dashboards:

This is what users with the various roles will be able to select from the menu in the PerformanceGuard web interface:

Users List

On the PerformanceGuard Users/Roles tab, the Users list contains all users except the admin user (see Administrator in the following). You can change a user's password or role.

Add User to Users List

When you add a new user, the user name must be unique, and it can't be blank.

Administrator

A special built-in user called admin always has the Admin role.
You can change the admin user's password, but you can't delete the admin user.